This white paper on career pathways for the workforce for the future starts a meaningful and constructive discussion that is pegged to grow. It considers some of the current challenges alongside the growing opportunity to rebuild meaningful and impactful systems whereby we, as a society, can more effectively support young people and create a better workforce for the future.

According to The Salesforce State of Service Third Edition report, 47% of customers say they’ll stop buying from a company if they have a subpar experience. The number one reason customers leave or don’t return is that they feel undervalued. Sparrowly Group’s Avril Dunn explores this further.

Giovanna Lever talks about embracing superannuation as part of your regular financial planning particularly as we gear up for a new financial year.

Innovation...one of the key buzzwords in the business industry, but how many businesses actually know what it means and how to apply it? Hear what our intern Aidan Lam has to say about it.

There is a lot of talk about emotional intelligence in the workplace but Giovanna Lever believes it can be distilled down to a basic principle which can be too often forgotten, and they are, quite simply manners.

According to Giovanna Lever, it doesn’t matter if you’re the Queen of England or someone starting out in your career or new business, if you are brave enough, if someone has recommended that we would be a good fit to meet (with no strings attached), then she will always make the time.

Whilst we all know that acquisition is far more costly than retention, it seems when it comes to retention, it is put into the too hard basket or seen as a low priority. Giovanna Lever shares her experience in this insightful blog important for businesses of all sizes.

Now that the New Year hype is over and the pressure for new starts is off, let’s get real about creating goals and bring it back to basics. Giovanna Lever has mentored hundreds of individuals in her career from school leavers to senior managers and small business owners.

Why do adults struggle to say those two powerful words - I'm sorry? Giovanna Lever reflects on key learnings from her ten year old for the work place.

Giovanna Lever shares why is it so important to create a culture of trust?

Do you invest enough time into your professional growth? Giovanna Lever shares her insights into helpful learning opportunities that will continue to help you grow in your career.

We are living in an era where our phone is glued to us. Hear what leadership expert, Giovanna Lever has to say about why its important to stay away from our phone in meetings.

Fear of missing out in the workplace is more common than you think. Hear what female entrepreneur Giovanna Lever has to say about her experience with professional FOMO.

What does it take to be a successful leader in your workplace? Take the points discussed here by Giovanna Lever assist you in your career and life progression.

Too often people are too afraid to pick up the phone. But why? Learn why Giovanna Lever thinks why it is important in your career to pick up the phone or talk face-to-face.

People often flaunt their network but never follow through with promises of connections. Giovanna Lever explains the importance of following through with your connections.

In many professional landscapes people only care about who you are and what you do. Hear what Giovanna Lever has to say about networking without a business card.